Our Mission
Cellophane enables professional, respectful commentary across the web. We're committed to fostering meaningful discussions while maintaining a safe environment for all users.
Core Principles
Eligibility: Minimum age is 13 (EEA 13–15 require parental/guardian consent; UK 13+).
- Respect: Treat everyone with dignity and consideration
- Authenticity: Be genuine and honest in your interactions
- Constructive: Add value to discussions
- Safety: Help maintain a secure environment for all
- Professional: Keep discussions appropriate and focused
What We Encourage
DO: Create Quality Content
- Share insightful commentary and analysis
- Provide helpful context and additional information
- Ask thoughtful questions that advance discussions
- Offer constructive feedback and suggestions
- Cite sources when sharing facts or statistics
DO: Be Respectful
- Disagree politely and focus on ideas, not people
- Acknowledge different perspectives
- Use appropriate language for all audiences
- Respect others' privacy and boundaries
- Give credit where it's due
Prohibited Content
DON'T: Post Harmful Content
- Hate Speech: Content targeting individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
- Harassment & Bullying: Threats, intimidation, stalking, or coordinated harassment
- Violence: Threats of violence, promotion of self-harm, or graphic violent content
- Sexual Content: Pornography, sexual solicitation, or non-consensual intimate content
- Child Safety: Any content that exploits or endangers minors
DON'T: Engage in Deceptive Practices
- Misinformation: Deliberately false or misleading information
- Impersonation: Pretending to be someone else
- Spam: Repetitive, unsolicited, or commercial content
- Manipulation: Artificially inflating engagement or gaming the system
- Phishing: Attempts to steal personal information
DON'T: Violate Laws or Rights
- Illegal Content: Anything that violates local or international laws
- Copyright Infringement: Unauthorized use of copyrighted material
- Privacy Violations: Sharing private information without consent
- Regulated Goods: Promotion of illegal substances or services
Examples & Clarifications
Acceptable Criticism
✅ "I disagree with this article's conclusion because the data doesn't support it."
❌ "The author is an idiot who doesn't know anything."
Professional Language
✅ "This is frustrating and poorly designed."
❌ [String of profanity and personal attacks]
Sharing Information
✅ "According to [source], this claim has been disputed."
❌ Spreading conspiracy theories or unverified rumors
Enforcement
We use a combination of automated detection and human review to enforce these guidelines:
| Violation Level | Examples | Consequence |
|---|---|---|
| Minor | Mild profanity, off-topic posts | Warning + Content removal |
| Moderate | Spam, repeated violations | Temporary suspension (typically 3-7 days) |
| Severe | Hate speech, harassment | Extended suspension (may be up to 30 days) |
| Critical | Illegal content, child safety | Permanent ban + Report to authorities |
Appeals Process
- You can appeal any moderation decision within 30 days
- Appeals are reviewed by our moderation team typically within typically 72 hours
- Email appeals@cellophane.ai with your case number
- Include any context or evidence supporting your appeal
Reporting Violations
Help Keep Our Community Safe
If you see content that violates these guidelines, please report it immediately. Your reports are confidential and help us maintain a positive environment.
Report ContentYou can also use the report button (flag icon) on any comment
What Happens When You Report
- Reports are reviewed within typically 24–48 hours
- You'll receive confirmation that we received your report
- We'll notify you of the outcome if you requested updates
- Reporter identities are kept confidential
Guidelines Updates
These guidelines may evolve as our community grows. We'll notify users of significant changes through:
- In-app notifications
- Email to registered users
- Announcements on our website
Changes typically take effect 7 days after announcement unless urgent safety issues require immediate action.
Questions?
If you have questions about these guidelines or need clarification:
- General Questions: community@cellophane.ai
- Report Content: report@cellophane.ai
- Appeals: appeals@cellophane.ai
- Response Time: Within typically 24–48 hours